Survey Results

Colleagues,

  1. SURVEY RESULTS.

    Just before the holidays, your MSA received the “local” results for the recent survey on engagement and safety, and was asked to share them with you.

    There are three documents, Island-wide results, RJH and VGH, two of about 10 pages long, one of 49, and full of figures. To try and make sense, I have condensed the results into 3 pages (a first for me, who is traditionally long-winded!)

    To turn figures into information, I have added the “agree” and “strongly agree” answers for each question to make a “support” total. This lumps those who disagree with those who are neutral or don’t know as “not supporters”. My rationale is that if you can’t make up your mind, or are unsure, then you are not voting positively, or may be disengaged. If you think my editing is wrong, all the data are available in the links.

    There were 791 responses from the Island; RJH colleagues provided 122, VGH 100.

    I tried to get the Nanaimo results from Medical Affairs, so that we could see how we compare to the other large urban referral centre, and whether we have the same trends. To date everyone has been reluctant to provide them to me, saying ask (someone else). This seems silly, as the data are shared and therefore cannot be kept secret. Hopefully, this does not reflect a reluctance to actively attack the problems identified.

    The results are grouped in 6 categories: practice environment, team unit, senior leaders, health and safety, professional satisfaction and “additional Island Health” questions. Your MSA was not asked to provide input into the latter.

    The results do not show any surprises. They clearly identify areas where changes are needed, and are a real challenge to leadership. The results must serve as a springboard for better working together at working together better to improve both clinician satisfaction and patient care.

    CLICK HERE: to see condensed ENGAGEMENT AND SAFETY REPORT 2017
    CLICK HERE: to see the 2017 SUMMARY REPORT OF OVERALL FINDINGS – Island Health Medical Staff Engagement and Safety Culture Survey Results
    CLICK HERE: to see ROYAL JUBILEE HOSPITAL SITE REPORT
    CLICK HERE: to see VICTORIA GENERAL HOSPITAL SITE REPORT

  2. APPRECIATION.

    On a positive note, a shout-out should go to our Interim CEO, Kathy MacNeil, seen by many doing a “walkabout” at the VGH the Friday before Christmas. Kathy has also come to one of our “doctor’s lounge” breakfast events, and chatted for over an hour. We greatly appreciated her presence and look forward to continuing to improve our working relationship with VIHA administrators in 2018. Thank you, Kathy.

Don Milliken, President
Sarah Brabant, Secretary / Treasurer

Category: MSA Updates.